22 Apr, 2020
An update to the Miramar journey
Miramar recently announced some exciting changes to its future direction. As part of these changes, Miramar outlined investments in its leadership team which was the first step in an 18-month journey to deliver more responsive solutions to brokers.
In parallel to the focus on Miramar, we’ve also listened to feedback from brokers in relation to Hostsure. Over 600 brokers have recently been engaged and as a result it’s been discovered their expectations and needs were identical for both agencies. Brokers also highlighted that there were numerous cross overs in underwriting appetites which created confusion.
As such, I am delighted to announce that we are merging Hostsure with Miramar, both part of Steadfast Underwriting Agencies. Whilst the Hostsure agency will progress to run-off, this change will allow Miramar to deliver a consistent broker experience, centred around being more responsive, clearer in our articulation of appetite and more focussed on developing relationships with our broker clients. Importantly, all Hostsure staff will be retained within Steadfast Underwriting Agencies.
For further important information please see the Intermediary FAQs here.
How does this announcement impact you and your clients?
From 1 May 2020, Hostsure will cease to offer new business and issue a decline to renew notice on all liability products.
Miramar will issue a policy invitation, where the risk fits within its risk appetite and underwriting guidelines. Miramar will offer terms on community care, selected leisure activities and general liability portfolio under a new Miramar policy wording with the same coverage offered under the expiring Hostsure policy wording.
Miramar will not be in a position to offer new business or terms on pubs, adult entertainment venues and nightclubs. The security will remain with Certain Underwriters at Lloyd’s.
We would like to thank you for your loyal support of Hostsure over the years. Miramar looks forward to enhancing the dedicated service and support that you are familiar with through our other Steadfast Underwriting Agencies.
If you have any questions, please email myself at firstname.lastname@example.org or phone 02 9307 6619.
Chief Underwriting Officer